Clinical Sales Specialist
California - Clinical Specialist
Description: (Position ID: 142 CA)
Will educate, train and
support all end users and provide on-site guidance and assistance during
operating room procedures. Will “take ownership” on insuring the success of key
sites and work in both business and clinical areas to insure success of the
product introduction. This will include a partnering with hospital
administration and surgeons in executing patient outreach and education
programs. Additionally, they will maintain close working relationship in order
to address and resolve performance issues at customers’ site.
Responsibilities:
• Educate/train physicians and hospital personnel, including OR staff,
Radiology, Central Sterile Processing, Biomedical & IT staff.
• Answer a wide range of
questions concerning hardware, software, surgical applications, as well as
clinical technique related to joint implants.
• Execute Clinical aspect
of the Sales Cycle.
• “Sell” from a clinical
perspective, the benefits of the product to the surgeon, hospital and patient
• Actively sell the
clinical benefits of the products, and build strong, positive relationships with
key surgeons and OR staff at targeted accounts.
• Perform troubleshooting
procedures to identify and resolve problems quickly and with confidence.
• Produce well-written
post-training reports and to provide written product feedback.
• Support the sales process
in technical presentations of products where applicable
• Serve as the primary
contact for customer education in the field.• Develop and conduct training and
in-service programs for hospital staff.
• Call sites proactively to
assess satisfaction and usage of product.
• Keep customers informed
and satisfied with client products.
Education/Experience:
• BS/BA, in Nursing,
Biomedical Engineering or Associates or RT certification or B.S. in equivalent
experience.
• Clinical experience; 3
years of experience working in clinical environment, either as an industry
representative or a staff member in a health care provider entity. Experience in
Surgery highly, highly desired, with emphasis in Orthopedic Surgery and/or
applications of surgical navigation.
• Knowledge of surgical
procedures, anatomy and medical terminology.
• Superior interpersonal
communication skills, professional disposition and demeanor.